We are looking for a Logistics Technical Support Executive to provide technical and operational assistance for logistics activities. The candidate will coordinate with customers and internal teams, handle shipment-related queries, and ensure smooth and timely operations.
Key Responsibilities
- Provide technical and operational support for logistics processes.
- Handle customer queries related to shipments, orders, and delivery status.
- Track shipments and provide timely updates to customers and internal teams.
- Coordinate with logistics, operations, sales, and other departments.
- Update shipment details and maintain accurate records in company systems.
- Identify and resolve basic system or process-related issues.
- Escalate complex issues to the concerned team.
- Prepare and maintain daily reports and operational records.
- Ensure proper follow-up on pending shipments and customer requests.
- Follow company SOPs and maintain service quality.
Requirements
- Graduate in any stream; Logistics/IT/Computer background is a plus.
- Freshers are welcome to apply.
- Positive verbal and written communication skills.
- Basic knowledge of MS Office and computer applications.
- Good coordination, follow-up, and problem-solving skills.
- Ability to learn logistics software and systems quickly.
- Customer-focused and responsible attitude.
Key Skills Logistics Operations | Technical Support | Shipment Tracking | Customer Support | MS Office | Communication | Coordination | Problem Solving
Pay: ₹10,758.79 - ₹37,538.30 per month
Benefits
- Leave encashment
- Paid sick time
- Paid time off
Work Location: In person
📌 Logistics Technical Support Executive (Chandigarh)
🏢 RPM GLOBAL SERVICE
📍 Chandigarh
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