About the Role The Wellness Shop is looking for a Logistics Executive to manage day-to-day logistics and courier operations for our D2C business. The role involves coordinating shipments, tracking deliveries, managing RTOs, and ensuring smooth order movement from warehouse to customers.
Key Responsibilities
- Manage daily order dispatch, shipment processing, and courier coordination.
- Coordinate with logistics partners for timely pickups and deliveries.
- Track shipments, delayed orders, NDRs, and RTOs and take necessary action.
- Monitor delivery performance and resolve logistics-related issues.
- Coordinate with Warehouse, Customer Support, and Operations teams.
- Manage courier portals and update shipment/order statuses.
- Analyse logistics performance, delivery TAT, RTO %, and NDR reports.
- Coordinate RTO reconciliation and re-shipment where required.
- Maintain accurate logistics records, reports, and trackers.
- Ensure smooth and cost-effective movement of D2C orders.
Requirements
- 2–4 years of experience in Logistics - D2C operations.
- Good knowledge of NDR, RTO, TAT, COD, and shipment processes.
- Proficiency in Excel/Google Sheets.
- Strong communication, coordination, and problem-solving skills.
- Detail-oriented and comfortable working in a rapid-paced environment.
Job Type: Full-time
Work Location: In person
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s)
- How many years of experience do you have?
- What is your Current Salary? Mention in LPA
- What is your Expected Salary? Mention in LPA
- What is your Notice Period?