Job Title: Liaison Staff To coordinate and facilitate effective communication between the hospital, patients, doctors, departments, and external stakeholders, ensuring smooth administrative and patient-care processes.

Key Responsibilities

- Act as a primary point of contact between patients, attendants, doctors, and hospital departments.

- Coordinate patient admissions, appointments, consultations, transfers, and discharge processes.

- Assist patients and attendants by providing necessary information regarding hospital procedures and services.

- Liaise with internal departments such as Nursing, Billing, Pharmacy, Laboratory, Radiology, and Administration.

- Coordinate with external agencies, insurance providers, corporate organizations, and government authorities, as required.

- Handle patient queries, concerns, and grievances and ensure timely resolution.

- Maintain proper records, reports, correspondence, and documentation related to liaison activities.

- Support the hospital administration in organizing meetings, visits, and other official activities.





- Ensure effective communication and coordination during emergencies or critical situations.

- Maintain confidentiality of patient information and comply with hospital policies and procedures.

- Assist in improving patient experience and service quality through effective coordination.

Qualifications

- Bachelor’s degree in Hospital Management, Healthcare Administration, Public Health, or a related discipline.

- A postgraduate qualification in Hospital/Healthcare Management will be an added advantage.

Skills Required

- Excellent communication and interpersonal skills.

- Strong coordination and problem-solving abilities.

- Ability to handle patients and attendants with empathy and professionalism.

- Good organizational and documentation skills.

- Proficiency in MS Office and hospital management systems.

- Ability to work effectively in a rapid-paced healthcare environment.

📌 Liaison Staff (Vellore)
🏢 VIT
📍 Vellore