Title: Manager – Learning & Development

Reporting Matrix: Directly reporting to General Manager

Function: Human Resources

Job Family: Learning and Development

Job Purpose

To design and drive the organization’s learning and development strategy, ensuring capability building, leadership development, and alignment with business goals.

- Develop and implement the overall L&D; strategy aligned with organizational objectives
- Lead Training Needs Analysis (TNA) across functions and design structured learning interventions
- Drive leadership development, succession planning, and capability-building initiatives
- Establish governance and standardization of training processes across the organization
- Oversee execution of training programs and ensure quality, consistency, and scalability
- Monitor training effectiveness through KPIs, analytics, and ROI measurement
- Partner with senior leadership to align learning initiatives with business priorities
- Lead and mentor the L&D; team, ensuring capability development and performance management
- Drive adoption of digital learning platforms, LMS, and blended learning approaches
- Manage external training partners, budgets, and cost optimization
- Ensure audit readiness and compliance with training standards and documentation
- Lead CSR initiatives through learning interventions and drive employee participation

Major Areas of Responsibility
- L&D; Strategy & Executio
- Training Needs Analysis & Program Design
- Leadership Development




- Stakeholder Management
- Training Governance & Standardization
- Team Management & Capability Building

Qualifications and Experience
- MBA/PGDM in Human Resources (preferred)
- Bachelor’s degree in any discipline
- 8–12 years of experience in Learning & Development
- Proven experience in designing and implementing L&D; strategies
- Strong leadership and stakeholder management skills
- Experience in managing teams and cross-functional initiatives
- Proficiency in LMS, digital learning tools, and training analytics
- Strong understanding of adult learning methodologies and capability-building frameworks

Key Customers
- Employees
- Managers and Team Leaders
- Human Resources Department
- Senior Leadership
- External Training Providers
- Industry Professionals and Experts

Key Success Metrics
- L&D; Strategy & Governance
- Leadership Development & Succession Planning
- Training Effectiveness & ROI Measurement
- Learning Analytics & Insights
- Employee Engagement through Learning
- Digital Learning & LMS Management
- Compliance & Audit Readiness
- CSR Strategy Alignment & Impact Measurement
- Alignment with Organizational Goals

Language Proficiency Should be fluent in both English and Hindi and preferably the local language.

IT Knowledge

- MS Office
- Outlook
- LMS

Travel
- Should be adaptable to move within the company according to requirement and also for personal growth.

📌 Learning and Development Manager (Mumbai)
🏢 TajSATS
📍 Mumbai