Your Role and Responsibilities:

As Deputy Manager-Learning Administration, you are responsible in creation & administration of Learning modules.Your main responsibilities include-

Creating courses/classes via the Learning Administration System (LMS)

Enrolling learners to classes

Modifying course/class data

Cancelling courses/classes

Required Education:

Bachelor's Degree

Preferred education

Master's Degree

Required Technical and Professional Expertise:

6-8 years of overall experience with minimum of 5 years in handling Learning Administration for any International IT / ITES Company

People management experience is mandatory

Excellent communication skills in English both oral & written

Solid knowledge of MS Excel

Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans

Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business





Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements

Excellent Customer Service skills ability to communicate to all people at all levels within the organization.

Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to details Team work the ability to work well within the team

You should be flexible to work in shifts.

Preferred Technical and Professional Experience:

Ambitious individual who can work under their own direction towards agreed targets/goals.

Ability to work under tight timelines and have been part of change management initiatives.

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

Enhance technical skills by attending educational workshops, reviewing publications etc.

Years of Experience:

6 - 8

📌 Learning Administration Professional (Bengaluru)
🏢 IBM
📍 Bengaluru