Company Description Content-Whale is India’s leading content writing company, verified by Google, focused on transforming the creator economy by connecting brands with skilled content creators. The organization specializes in textual content while also delivering high-fidelity design solutions and scalable bulk content services across 30+ industries. With a network of over 15,000 on-demand subject matter experts and 120+ certified editors, Content-Whale offers more than 30 types of content services, including translation, blogs, SEO content, copywriting, and website copy.

The company emphasizes industry-specific expertise in areas such as BFSI, healthcare, tech, and edtech, and leverages AI-powered content to drive quality, SEO performance, and measurable results for clients.

Role Description The Key Account Manager - Sales is a full-time, on-site role based in the Mumbai Metropolitan Region, responsible for managing and growing strategic client accounts. The role involves acting as the primary point of contact for key clients, understanding their content needs, and coordinating with internal teams to deliver tailored solutions. Day-to-day responsibilities include maintaining solid client relationships, ensuring high customer satisfaction, identifying upsell and cross-sell opportunities,



and driving revenue growth from assigned accounts.

The Key Account

Manager will also handle sales pipeline activities such as lead nurturing, preparing proposals, negotiating contracts, and providing regular performance and status updates to both clients and internal stakeholders.

Qualifications

- Candidates should possess strong Account Management and Customer Satisfaction skills to build trust, retain clients, and drive long-term partnerships.
- Candidates should possess effective Customer Service and Communication skills to respond promptly to client needs and convey solutions clearly and professionally.
- Candidates should possess Lead Generation and sales-focused Communication skills to identify new business opportunities and convert prospects into key accounts.
- Relevant experience in B2B sales, key account management, or client servicing within marketing, content, or digital services is beneficial.
- A bachelor’s degree in Business, Marketing, Communications, or a related field, along with proficiency in CRM tools and basic data/report analysis, is preferred.
- Demonstrated ability to work in a fast-paced environment, meet sales targets, and collaborate effectively with cross-functional teams is advantageous.

📌 Key Account Manager - Sales (Mumbai)
🏢 Content-Whale
📍 Mumbai