We are looking for an enthusiastic and customer-focused Kannada Telecaller to handle customer calls, explain products/services, generate leads, and provide appropriate information to customers in Kannada.
Key Responsibilities
- Make outbound calls to customers and prospective clients.
- Handle inbound customer calls and respond to queries professionally.
- Communicate with customers in Kannada and understand their requirements.
- Explain products, services, offers, and company processes clearly.
- Generate and follow up on leads through regular calls.
- Maintain accurate records of calls, customer details, and follow-ups.
- Convert interested prospects into customers wherever applicable.
- Follow up with existing customers and maintain valuable customer relationships.
- Achieve daily and monthly calling and performance targets.
- Escalate customer complaints or complex issues to the concerned team.
- Follow company policies, calling guidelines, and quality standards.
Requirements
- Excellent spoken Kannada communication skills.
- Good interpersonal and convincing skills.
- Basic computer knowledge.
- Ability to handle customer conversations confidently.
- Good listening and problem-solving skills.
- Target-oriented and self-motivated.
- Freshers are welcome; telecalling/customer service experience is an advantage.
Preferred Skills
- Kannada fluency – Mandatory
- Basic English communication – Preferred
- Customer handling skills
- Lead generation and follow-up skills
- Basic MS Office/CRM knowledge
Salary & Benefits
- Salary: ₹[Salary Range] per month
- Incentives based on performance/target achievement.
- Training will be provided for eligible freshers.
- Career growth opportunities.
- Full-time employment.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 kannada voice process (Bengaluru)
🏢 Sara infotech
📍 Bengaluru
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