Company Description PayBingo, incorporated in 2015, emerged from a deep understanding of the secondary recharge industry and the challenges faced by retailers and distributors. The company was built to address issues such as lack of trust, frequent provider changes, and service quality problems that had become common in the market.

With a vision centered on retailer success, PayBingo focuses on increasing earnings while improving the lifestyle, confidence, and long-term loyalty of its partners. Supported by a robust backend customer care process, PayBingo has grown rapidly and earned strong brand recognition across regions including Haryana, Delhi-NCR, Uttarakhand, UP-West, UP-East, Maharashtra, Madhya Pradesh, and Tamil Nadu. The company operates with cost-effective infrastructure and streamlined human resources while maintaining reliable, retailer-focused services.

Role Description This is a full-time, on-site role based in Ludhiana.

The Job

Title will be responsible for supporting PayBingo’s retail and distribution network, managing day-to-day operations, and ensuring high-quality service delivery to partners and customers. Typical tasks may include coordinating with retailers and distributors, resolving service issues, handling inquiries, maintaining accurate records, and assisting with implementation of new offerings or processes. The role involves close collaboration with internal teams,



such as customer care and technical support, to ensure smooth operations and alignment with PayBingo’s vision of retailer-centric growth.

The Job

Title is expected to actively contribute ideas for process improvement and help strengthen PayBingo’s presence in the local market.

Qualifications

- Strong customer service and relationship management skills, with the ability to build trust and long-term partnerships with retailers and distributors.
- Operational and administrative capabilities, including basic data management, documentation, and task prioritization.
- Good communication skills in English and local languages, with the ability to explain processes and resolve issues clearly and professionally.
- Basic understanding of recharge, fintech, or related service industries, or willingness to learn quickly.
- Proficiency with common office software and digital tools used for reporting, coordination, and communication.
- Ability to work on-site in Ludhiana, collaborate with cross-functional teams, and adapt to a fast-paced setting.
- Relevant education such as a diploma or bachelor’s degree in business, commerce, or a related field is preferred.
- Prior experience in retail operations, distribution networks, telecommunication services, or customer support will be an advantage.

📌 Job Title (Ludhiana)
🏢 PayBingo
📍 Ludhiana