More Information

- Workplace Type Hybrid (Employees work in on-site and off-site)

- Job Locality Whitefield

- Minimum Experience 3 Years

- Maximum Experience 6 Years

- Qualification Graduation

Job Requirements

Key Skills & Requirements:

- Strong hands-on experience in Jira Administration, preferably Jira Cloud.

- Strong understanding of project configurations, issue types, workflows, schemes, permissions, and configurations.

- Experience with Jira Service Management (JSM), Jira Automation, JQL, and dashboard/report creation.

- Experience with Jira development, customization, and scripting.

- Hands-on experience in plugin/app development or customization for Atlassian Jira.

- Good knowledge of Jira APIs (REST APIs) and integrations with third-party applications.

- Experience with Groovy scripting and preferably Atlassian SDK / Forge / Connect framework.

- Experience with third-party Atlassian Marketplace apps, such as ScriptRunner, JMWE,



and Automation for Jira.

- Ability to develop/customize workflows, automation, scripts, validators, post-functions, custom fields, and Jira integrations.

- Valuable understanding of ITIL processes and/or experience working in ITSM environments.

- Strong troubleshooting and problem-solving skills for Jira administration and development-related issues.

- Good communication and collaboration skills with a team-oriented approach.

- Willingness to work in a 24×7 support model, including rotational shifts as required.

Important: The ideal candidate should have a hybrid Jira Admin + Development profile, rather than being purely a Jira Administrator.

- Interview Process: Total 4 Rounds (1 Virtual AI round, other 2 rounds Face to Face round after the interview, 1 final with HR)

📌 Jira Admin (Bangalore Metropolitan Area)
🏢 Helios Systems Asia
📍 Bangalore Metropolitan Area