Location: Ahmedabad

Employment Type: Full-Time

Experience: 1–2 Years

Job Summary

We are looking for an IT Executive to manage day-to-day IT support, hardware and software troubleshooting, basic networking, user account setup, IT asset management, and vendor coordination. The ideal candidate should be hands-on, quick at resolving common IT issues, and capable of providing timely support to employees.

Key Responsibilities

- Provide day-to-day IT support to employees for hardware, software, networking, and system-related issues.
- Troubleshoot and resolve issues related to laptops, desktops, printers, scanners, LAN, Wi-Fi, and other IT peripherals.
- Diagnose hardware and software issues and provide quick and effective solutions.
- Install, configure, and maintain operating systems, applications, software, and IT devices.
- Create and configure official email IDs, user accounts, and required system/software access for new joiners.
- Set up laptops/desktops, email accounts, credentials, and other IT requirements as part of the employee onboarding process.
- Coordinate with HR and department heads for timely IT setup for current employees.
- Maintain and regularly update IT asset registers, inventory records, asset allocation, and handover reports.
- Track IT assets for repair, replacement, maintenance, and allocation.
- Coordinate with IT vendors and service providers for hardware repairs, networking, software, AMC, and other IT-related requirements.
- Follow up with vendors and ensure timely resolution of pending IT issues.
- Maintain records of IT purchases, repairs, service requests, and vendor activities.




- Support basic network configuration and troubleshooting, including LAN, Wi-Fi, IP, and connectivity issues.
- Manage user access and ensure appropriate access is provided to employees based on their requirements.
- Disable/revoke user accounts and system access during employee exit as per company procedure.
- Assist in maintaining IT security and ensuring company IT assets are properly handled.
- Provide support during new system installations, upgrades, and IT infrastructure requirements.

Required Skills
- Basic knowledge of Networking, LAN, Wi-Fi, IP configuration, and connectivity troubleshooting.
- Good hands-on knowledge of computer hardware and peripherals.
- Basic knowledge of Windows OS, software installation, configuration, and troubleshooting.
- Good problem-solving and troubleshooting skills.
- Ability to provide quick solutions to common hardware and software issues.
- Knowledge of email and user account creation/configuration.
- Good IT asset management and documentation skills.
- Good communication and vendor coordination skills.
- Ability to handle multiple IT support requests and prioritize tasks.

Educational Qualification
- Diploma/Bachelor's degree in IT, Computer Science, Computer Engineering, or a related field.

Preferred Experience
- 1–3 years of experience in IT Support, Desktop Support, IT Executive, or a similar role.
- Experience in IT asset management, employee onboarding IT setup, and vendor coordination will be an advantage.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 IT Executive (Ahmedabad)
🏢 Greenpill Renewable Energy
📍 Ahmedabad