1. IT Operations & Support

- Provide daily support for POS systems, servers, networks, and related hardware/software.
- Troubleshoot hardware and software issues quickly to ensure minimal downtime.
- Manage user accounts, permissions, and access rights across multiple systems.
- Monitor IT systems, backups, antivirus, and security protocols.

2. Network & Infrastructure

- Install, configure, and maintain LAN, Wi-Fi, VPN, and firewalls.
- Ensure reliable internet connectivity, troubleshoot outages, and coordinate with service providers.
- Maintain and upgrade network devices including switches, routers, and wireless access points.

3. Hospitality Applications

- Support POS (Point of Sale) systems, inventory management, reservation systems, and other hospitality software.
- Integrate online ordering platforms and loyalty programs with POS.
- Assist with updates, testing, and rollout of current technology features.

4. Data Management & Security

- Perform regular data backups and ensure restoration processes are in place.




- Monitor cybersecurity measures and antivirus tools.
- Ensure compliance with data protection policies and hospitality industry standards.

5. Hardware & Software Maintenance

- Manage procurement, installation, and repair of laptops, desktops, printers, CCTV, and other devices.
- Track software licenses, renewals, and warranty contracts.
- Ensure all systems are patched and updated.

6. Vendor & Stakeholder Coordination

- Work closely with vendors for hardware support, maintenance contracts, and software licensing.
- Assist other departments with technology requirements and onboarding.

7. Documentation & Reporting

- Maintain accurate records of IT assets, service requests, and troubleshooting logs.
- Generate reports on system performance and incident resolution.
- Support preparation of budgets, forecasts, and IT project plans.

📌 It Executive (Bengaluru)
🏢 Pebble Street Hospitality
📍 Bengaluru