Job Title: IT Administrator

Experience Required: Minimum 3–6 years

Work Schedule: Day shift

Job Type: Full-time

Location: Banjara Hills, Hyderabad

Immediate Joinee Preferred

Job Summary

We are seeking a versatile and experienced IT Administrator to manage and support our organization's IT infrastructure, systems, and end-users. The ideal candidate should have 3 to 6 years of hands-on experience in desktop support, networking, server administration, and vendor coordination. The role requires a proactive individual capable of handling daily IT operations, global helpdesk support, and procurement-related responsibilities.

Key ResponsibilitiesDesktop & End-User Support

· Installation, configuration, and maintenance of laptops and desktops.

· Troubleshooting OS, hardware, and software issues.

· Support for Microsoft 365 apps (Outlook, Teams, Office Suite).

· Managing software updates, user access, and license renewals.

· Frequent end-user support via helpdesk tools.

Meeting Room & IT Peripheral Support

· Maintenance and support of meeting room equipment including AV systems and projectors.

· Troubleshooting and support for printers, scanners, CCTV systems, and telecommunication systems.

· Handling smartphone provisioning, installation of business apps, and secure configuration for staff.

· Maintenance of IT peripherals and board-level electronic devices.

Networking & Connectivity

· Setup and troubleshooting of LAN, WAN, Wi-Fi, and related network systems.

· Support and management of routers, switches, firewalls, and access points.





· Monitoring network performance and ensuring consistent connectivity.

Server & Cloud Administration

· Working knowledge of Windows Server environments.

· Administration of Microsoft 365, including Exchange, Azure, and cloud-based applications.

· Management of file/document systems, shared drives, and permissions.

ERP & Application Support

· Experience in maintaining and supporting ERP systems.

· Installation and troubleshooting of enterprise software used across departments.

IT Helpdesk & Shift Support

· Provide 24x7 IT support, including support during Indian and US business hours.

· Manage tickets, track SLAs, and ensure timely resolution of user issues.

Vendor & Procurement Management

· Coordination with vendors and ISPs for hardware, software, and services.

· Handling IT procurement: collecting and comparing quotes, making online purchases, and ensuring timely delivery.

· Maintaining records of warranties, service contracts, and procurement documentation.

Preferred Qualifications

- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Professional certifications such as MCSE, CCNA, or Microsoft 365 Certified are a strong advantage.
- Excellent communication and documentation skills.
- Ability to prioritize, multitask, and work independently.

Desirable Skills

- Robust analytical and problem-solving ability.
- Good understanding of IT infrastructure, cloud technologies, and security principles.
- Familiarity with document management systems and asset tracking.

📌 IT Administrator (Banjara Hills)
🏢 GlobeLine Shipping (International)
📍 Banjara Hills