Job Title:International Voice Process Executive

Job Location:Hyderabad

Experience:Minimum 1 Year of Experience

Job Type:Full-Time | Work From Office

Shift:US Night Shifts

5 Days Working

2 Rotational Week Offs

Eligibility Criteria:

- Minimum 1 year of experience in an International Voice Process or Technical Voice Process is mandatory.
- Candidates with experience in International Customer Support / Technical Support Voice are preferred.
- Excellent English communication skills.
- Comfortable working in US Night Shifts.
- Immediate Joiners Only.

Salary CTC: Up to 6 LPA

- Salary/hike will be based on the candidate's previous CTC, experience, and interview performance.

Key Responsibilities

- Handle customer queries and provide effective resolutions over voice calls.
- Understand customer concerns and provide accurate information.




- Troubleshoot and resolve customer issues as per process guidelines.
- Maintain professional communication and deliver a positive customer experience.
- Meet defined quality and performance targets.
- Document customer interactions accurately in the system.

Skills Required

- Excellent verbal and written English communication.
- Strong customer-handling and problem-solving skills.
- Positive listening and interpersonal skills.
- Ability to work effectively in a target-driven environment.
- Willingness to work in US Night Shifts.

Candidates who meet the above criteria and are immediate joiners can apply with their updated resume.

Contact:

HR Anusha

(phone hidden)

[email protected]

📌 International Voice Process || Min 1 Year of Exp || CTC upto 6 LPA (Hyderabad)
🏢 AXIS SERVICES
📍 Hyderabad