Key Responsibilities

Client Consultation and Sales

- Handle travel enquiries through WhatsApp, email, and phone
- Understand client preferences, travel dates, budget, and travel style
- Recommend suitable destinations, hotels, tours, cruises, and experiences
- Assist in preparing personalised travel proposals and quotations
- Follow up with clients and support the conversion of enquiries into bookings
- Identify opportunities for upgrades, add-ons, and additional services

Itinerary Planning
- Research destinations, hotels, attractions, transfers, and activities
- Create clear, engaging, and well-paced travel itineraries
- Compare supplier options and help prepare competitive packages
- Ensure itineraries match client expectations, budget, and travel requirements
- Coordinate with destination management companies, hotels, cruise operators, and other suppliers

Trip Preparation and Operations
- Support clients with pre-travel planning and documentation
- Coordinate booking confirmations, vouchers, transfers, and activity details
- Maintain accurate client and booking records
- Assist in monitoring ongoing trips and resolving operational concerns
- Help ensure a smooth client experience from enquiry to post-travel follow-up

Product Knowledge and Learning
- Stay updated on destinations, hotels, cruises, travel trends, and visa requirements
- Attend supplier webinars, product training sessions, and industry events
- Develop strong knowledge of BlueTerra’s products and preferred destinations
- Support the team in developing new packages and travel experiences

Marketing and Content Support
- Assist in creating travel-related content for social media, WhatsApp, and email campaigns
- Contribute ideas for destination promotions and seasonal travel offers
- Support the preparation of itinerary highlights, captions, and promotional material

Required Skills and Experience
- Strong interest in travel, destinations,



and customer service
- Good knowledge of international destinations
- Ability to research and organise travel information
- Strong written and verbal communication skills
- Confidence in speaking with clients through phone, WhatsApp, and email
- Good attention to detail and ability to manage multiple enquiries
- Basic sales ability and willingness to learn client conversion techniques
- Proficiency in Microsoft Office or Google Workspace
- Previous experience in travel sales, hospitality, customer service, or itinerary planning will be an advantage but is not mandatory

Preferred Skills
- Knowledge of the UAE travel market
- Familiarity with CRM systems such as Zoho or similar tools
- Experience creating travel proposals or quotations
- Knowledge of cruise products and multi-destination travel
- Basic content creation or social media skills
- Strong upselling and relationship-building ability

Personal Attributes
- Self-motivated, proactive, and eager to learn
- Passionate about travel and creating memorable experiences
- Creative, organised, and detail-oriented
- Comfortable working in a fast-paced startup environment
- Solid sense of ownership and accountability
- Able to work independently while collaborating with the team
- Positive attitude and willingness to take initiative

What You Will Gain
- Practical experience in travel consultation and itinerary design
- Exposure to international destinations, cruises, and premium travel products
- Direct experience handling client enquiries and travel proposals
- Training in supplier coordination, sales follow-up, and booking operations
- Experience using CRM and travel planning tools
- Opportunity to grow into a full-time role based on performance and business requirements

Desired Candidate Profile
- Position: Travel Consultant
- Location: India / Kerala
- Industry: Travel and Tourism
- Potential Growth: Opportunity for a permanent position based on performance

📌 International Travel Consultant (Kerala)
🏢 BlueTerra | Travel u0026 Experiences
📍 Kerala