Role Title

Advisor Soundboard Program - Non Voice

Role Summary

Responsible for generating qualified leads through scripted outbound calls using the soundboard platform. Requires solid communication skills, attention to detail, and the ability to engage prospects professionally.

Key Responsibilities

- Use the soundboard tool to make outbound calls introducing the clients mortgage offerings.
- Engage prospects, qualify leads based on defined criteria, and accurately document information.
- Follow call scripts while maintaining a smooth and compliant conversation flow.
- Meet daily/weekly lead generation and conversion targets.

KPIs:
- Number of qualified leads generated per shift
- Conversion rate aligned with client expectations
- Call quality compliance
- Script adherence

Requirements:
- Strong listening and communication skills in English

5 DAYS work and 2 days rotational off Fixed shift from 6.30 PM to 3.30 am

One way drop facility will be provided

📌 International Non Voice Process (Kolkata)
🏢 CogentHub
📍 Kolkata