International Pre-Sales Executive

Company: Shree Ji Steel Private Limited

Location: Sector V, Salt Lake, Kolkata (On-site)

Employment Type: Full-Time | Permanent

Experience: 1–3 Years

Qualification: Graduate (Preferred)

Work Schedule: Monday to Saturday | Day Shift

About Shree Ji Steel Private Limited

Shree Ji Steel Private Limited is a growing company engaged in the manufacturing, trading, supply, and export of quality steel products. We serve customers across domestic and international markets by providing reliable steel solutions, competitive pricing, professional service, and long-term business relationships.

We are expanding our International Operations and Business Development Team and are looking for a confident, articulate, and target-oriented International Pre-Sales Executive to connect with overseas prospects and generate qualified business opportunities.

Job Overview The International Pre-Sales Executive will be responsible for international calling, lead generation, lead qualification, requirement gathering, appointment setting, and coordination with the International Sales/Business Development Team.

The ideal candidate should have excellent spoken English, clear pronunciation, strong listening skills, professional telephone etiquette, and the confidence to communicate effectively with customers from different countries and cultures.

Key Responsibilities

1. International Calling & Lead Generation

- Make outbound calls to international prospects and potential B2B customers.
- Handle inbound calls and inquiries from overseas customers professionally.
- Introduce the company and its steel product range to prospective customers.
- Identify potential business opportunities through international calling.
- Understand customers' basic business and product requirements.
- Generate genuine and relevant international sales leads.

2. Lead Qualification

- Collect and record essential prospect information, including:
- Company Name
- Contact Person & Designation
- Product Requirement
- Required Quantity
- Product Specifications
- Destination/Country
- Expected Purchase Timeline
- Identify key decision-makers and potential buying opportunities.
- Evaluate and categorize leads based on their requirements and business potential.
- Transfer qualified leads to the appropriate Sales/Business Development Executive.

3.



Appointment & Meeting Coordination

- Schedule calls, online meetings, and appointments with qualified prospects.
- Coordinate meetings according to different international time zones.
- Confirm meeting schedules and communicate details accurately.
- Provide the sales team with relevant customer information before meetings.

4. Customer Communication

- Communicate professionally with customers from different countries and cultural backgrounds.
- Provide basic information about the company and product categories.
- Understand and respond to initial customer queries.
- Handle basic objections professionally.
- Avoid making unauthorized commitments regarding pricing, delivery, payment terms, or technical specifications.
- Escalate technical and commercial queries to the concerned team.

5. CRM & Reporting

- Maintain accurate records of prospects and customer interactions in the CRM.
- Update call outcomes, lead status, customer requirements, and appointment details.
- Maintain and update international customer databases.
- Prepare daily calling and lead-generation reports.
- Track key activities such as:
- Calls Made
- Calls Connected
- Qualified Leads
- Appointments Scheduled
- Leads Transferred to Sales

6. Internal Coordination

- Coordinate closely with the International Sales and Business Development Teams.
- Ensure qualified leads are transferred with complete and accurate information.
- Communicate important customer requirements to the concerned sales team.
- Support the team in developing new international business opportunities.

Required Skills & Competencies

- Excellent spoken English with clear pronunciation.
- Strong listening and communication skills.
- Confidence in handling international calls.
- Professional telephone etiquette.
- Good interpersonal and relationship-building skills.
- Strong questioning and lead-qualification abilities.
- Ability to handle initial customer objections professionally.




- Good follow-up and coordination skills.
- Basic knowledge of CRM software and data management.
- Working knowledge of MS Excel, MS Word, email, and internet applications.
- Ability to work with international time zones when required.
- Self-motivated, disciplined, and target-oriented approach.

Eligibility Criteria

- Graduate in any discipline preferred.
- 1–3 years of experience in International Sales, Pre-Sales, International Telecalling, Lead Generation, Lead Qualification, Customer Support, or Client Coordination.
- Candidates with experience communicating with customers from the USA, UK, UAE, Australia, Europe, or Southeast Asia will have an advantage.
- Freshers with excellent spoken English and strong communication skills may also be considered.
- Must be comfortable with voice-based work and outbound international calling.

Preferred Industry Experience

Experience in any of the following industries will be an added advantage:

- Steel & Metals
- Construction Materials
- Industrial Products
- Engineering
- Manufacturing
- B2B Trading
- Export/Import
- Building Materials

Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Number of international calls made
- Call connection rate
- Qualified leads generated
- Lead qualification rate
- Appointments/meetings scheduled
- Qualified opportunities transferred to the sales team
- CRM accuracy and timely updates
- Follow-up effectiveness
- Call quality and communication standards

What We Offer

- Competitive fixed salary
- Attractive performance-based incentives
- Opportunity to interact with international customers
- Exposure to global B2B business communication
- Professional training and development
- Supportive and professional work environment
- Career growth opportunities
- Employee recognition and reward programs

Benefits

- Health Insurance
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Performance-Based Incentives
- Paid Leave
- Career Development Opportunities

Work Schedule

Monday to Saturday | Day Shift

Work Location

Sector V, Salt Lake, Kolkata (On-site)

How to Apply

Interested candidates can share their updated resume at:

Email: [email protected]

Job Type: Full-Time | Permanent

Work Mode: In office / In Person

Location: Sector V, Salt Lake, Kolkata

📌 International Pre Sales Executive (Kolkata Metropolitan Area)
🏢 Shree Ji Steel Private
📍 Kolkata Metropolitan Area