29 Aug
|
primus globe
|
Gurugram
29 Aug
primus globe
Gurugram
International Customer Support Executive
Salary: ₹20,000 – ₹35,000 In-Hand + Incentives
Qualification: 12th Pass
Experience: Freshers Can Apply
Working Days: 5 Days a Week
Cab Facility: Both-Side Cab up to 20 KM
Meal: One-Time Meal
Work Mode: Work From Office
Key Responsibilities :-
- Handle customer queries through voice/chat as per process requirements.
- Communicate with international customers and provide accurate solutions.
- Understand customer concerns and ensure timely resolution.
- Maintain proper customer records and update CRM systems.
- Follow process guidelines and quality standards.
- Handle escalations professionally and coordinate with internal teams.
- Achieve defined quality, productivity, and customer satisfaction targets.
Requirements :-
- Minimum 12th Pass.
- Freshers are welcome.
- Excellent English communication skills are mandatory.
- Strong listening and problem-solving skills.
- Basic computer knowledge.
- Comfortable working in rotational shifts, including night shifts.
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related domain ?
- What's your last in-hand salary ?
- Are you ok with sales role as well with higher incentives ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Gurgaon, Haryana (Preferred)
Work Location: In person
📌 International Customer support executive (Gurugram)
🏢 primus globe
📍 Gurugram