29 Aug
|
Quess
|
Bengaluru
- Skills: Excellent Communication
- Location: Bangalore
- Work Timings: only Night shift
- Interview Mode: Virtual mode
•Experience: 1 Year to 4 years
- Qualification: 12th or Graduate
- Key Responsibilities
- Handle inbound and outbound customer calls for international clients, providing support on HR-related queries, document uploads, onboarding issues, and operational requests.
- Resolve customer issues efficiently while ensuring a high level of customer satisfaction and adherence to service standards.
- Accurately document customer interactions, maintain detailed case records, and update CRM systems in a timely manner.
- Communicate clearly and professionally in English, ensuring a positive and seamless customer experience.
- Consistently achieve key performance indicators (KPIs), including quality, productivity, customer satisfaction, and service-level targets.
📌 International Business Development Executive (Bengaluru)
🏢 Quess
📍 Bengaluru