Company Description Interior Company, a subsidiary of Square Yards, operates across multiple locations in India and the UAE, offering end-to-end home construction and interior design services. The organization is driven by professionals who are passionate about architecture, interior design, and aesthetics, aiming to deliver a seamless and hassle-free experience.

Interior

Company focuses on understanding client preferences and combining them with expert design knowledge to create personalized, functional spaces. Team members work in a creative environment where client-centric design and quality execution are central to every project.

Role Overview

We are looking for a proactive Interior Design/Architecture professional to join our Design Support team. In this role, you will be responsible for assisting designers in resolving day-to-day queries related to our digital design platform, company workflows, and design processes.

Working closely with cross-functional teams, you will help ensure that designers receive timely support, appropriate guidance, and effective resolutions, enabling them to work efficiently and deliver a seamless design experience.

This role is ideal for someone who enjoys problem-solving, collaborating with people, and continuously learning new technologies.

Key Responsibilities

- Provide first-level support to designers for day-to-day queries related to the company's interior design platform and workflows.
- Troubleshoot functional issues, identify root causes where possible, and provide timely resolutions.
- Escalate and coordinate unresolved issues with relevant internal teams, ensuring timely follow-up and closure.
- Track, document, and maintain records of reported issues and their resolutions.
- Assist in testing current features,



enhancements, and workflow improvements before rollout to design teams.
- Identify recurring issues and provide feedback to product, technology, or category teams to improve the overall designer experience.
- Support designers in understanding platform functionalities, best practices, and process updates.
- Contribute to the creation and maintenance of support documentation, FAQs, and knowledge base articles.
- Learn and adopt AI-assisted tools and modern technologies to improve productivity and support efficiency.
- Continuously develop expertise in the company's design platform and associated workflows.

Required Qualifications

- Bachelor's degree or diploma in Interior Design, Architecture, or a related discipline.
- 1–2 years of experience in Interior Design, Design Operations, Technical Support, or a similar role.
- Prior exposure to proprietary or enterprise interior design software/platforms will be an added advantage.

Requirements

- Technical Skills
- Good understanding of interior design concepts, modular planning, and design workflows.
- Comfortable using design software such as AutoCAD and SketchUp.
- Basic proficiency in Microsoft Excel, Word, and PowerPoint.
- Ability to quickly learn and adapt to new software platforms and digital tools.
- Familiarity with AI productivity tools or willingness to learn and adopt them.
- Communication & Problem Solving
- Good verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Ability to explain technical concepts clearly and patiently.
- Good coordination and stakeholder management skills.
- Strong attention to detail and ownership of assigned tasks.
- Customer-focused mindset, attention to detail, and strong negotiation and closing skills.

📌 Interior Designer (Design Support) (Gurugram)
🏢 INTERIOR
📍 Gurugram