Location: Mumbai

Job Type: Full-time, Work from Office

Experience: 1–3 years

Salary: ₹25,000–₹30,000 per month + Performance Incentives

Industry: Chocolate / Food / FMCG / Food Ingredients

About Ambriona

Ambriona Cacao Blends is an Indian chocolate and cacao company working across premium chocolates, baking chocolates, cacao products, nut butters and gifting.

We are growing our sales team and are looking for an energetic and target-oriented Inside Sales Executive to handle customer acquisition, follow-ups and order conversion.

About the Role

This is a 100% inside sales / telesales role. There is no field sales involved.

You will work from our Mumbai office and speak with customers primarily over phone and WhatsApp.

Our customers include home bakers, bakeries, cafés, hotels, dealers, distributors, corporate gifting customers and existing Ambriona customers.

The role involves both recent customer acquisition and repeat business.

Key Responsibilities

- Make outbound calls to new and existing customers and generate sales.
- Follow up with leads received through the website, social media and other channels.
- Speak with home bakers and understand their product requirements.
- Develop and maintain relationships with dealers, distributors, bakeries, cafés and other business customers.
- Handle corporate gifting enquiries and follow up until order closure.
- Reactivate dormant and previous customers.
- Recommend suitable Ambriona products based on customer requirements.
- Send quotations, product information and samples where required.
- Follow up consistently through calls and WhatsApp to convert enquiries into orders.
- Maintain a daily sales and follow-up pipeline.
- Achieve monthly sales and conversion targets.
- Coordinate with internal teams for quotations, order processing, dispatch and customer requirements.




- Maintain accurate customer and sales records.

What We Are Looking For We are looking for someone who:
- Has 1–3 years of experience in telesales, inside sales, telecalling or customer sales.
- Is comfortable making a high volume of outbound calls.
- Has strong follow-up and conversion skills.
- Is confident speaking with customers and asking for the order.
- Can handle rejection and continue following up.
- Is target-oriented and motivated by incentives.
- Has good communication skills in English and Hindi.
- Is comfortable using WhatsApp, Excel/Google Sheets and basic CRM or sales tools.
- Can work independently and take ownership of assigned leads and customers.

Experience in FMCG, food products, chocolate, bakery ingredients, hospitality, gifting or similar industries will be an advantage. What This Role Is Not

- This is not a field sales job.
- No market visits are required.
- The primary mode of sales is phone, WhatsApp and other digital communication from the office.

Compensation ₹22,000–₹30,000 per month + performance-based incentives.

The final fixed salary will depend on experience and suitability for the role.

Performance incentives are linked to sales achievement, giving high-performing team members the opportunity to increase their monthly earnings.

Who Will Do Well In This Role

This role is best suited to someone who enjoys sales, is comfortable speaking to people throughout the day and takes satisfaction from converting a lead into an actual order.

We value sales ability, consistency and follow-up discipline more than years of experience.

If you have strong communication skills, enjoy selling and are willing to work towards targets, we would like to hear from you.

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement

Experience:
- Telesales: 1 year (Preferred)

Location:
- Mumbai, Maharashtra (Required)

Work Location: In person

📌 Inside Sales Executive – Telesales (Mumbai)
🏢 Ambriona Cacao Blends
📍 Mumbai