We are looking for a Hybrid Cloud Automation Engineer to build and manage automation solutions across Azure, AWS and On-Premises environments. The role will also focus on Dynatrace monitoring automations and ITSM ticket assignment automation to improve observability, incident response, and operational efficiency.
Key Responsibilities - Automate provisioning, configuration, and lifecycle management of hybrid cloud infrastructure.
- Design and maintain Infrastructure as Code (IaC) using Terraform, ARM/Bicep, or CloudFormation.
- Develop scripts and workflows to automate operational tasks and remediation.
- Implement Dynatrace automations using APIs, alerts, dashboards, and event integrations.
- Enable auto-remediation and alert enrichment through Dynatrace integrations.
- Automate incident and ticket assignment workflows integrated with ITSM tools (e.g., ServiceNow).
- Integrate automation with CI/CD pipelines and DevOps workflows.
- Collaborate with Cloud, DevOps, SRE, and Operations teams.
- Create and maintain automation documentation and runbooks.
- Design self-remediation solution using Dynatrace - Implement best practices for using GEN AI tools like Davis Co-Pilot, Workflows, Agentic AI of Dynatrace Required Skills &
Qualifications - Hands-on experience with Microsoft Azure and AWS - Experience supporting On-Prem infrastructure (VMware, Hyper-V, physical servers).
- Solid automation experience using Terraform, Ansible, or similar tools.
- Proficiency in Python, PowerShell, or Bash scripting.
- Hands-on experience with Dynatrace (SaaS or Managed) and Dynatrace APIs.
- Experience with ITSM integrations and ticket assignment automation.
- Familiarity with CI/CD tools and Git.