Company Description ECA Global is a leading private higher education group, originated and founded in Australia, with multiple higher education brands across Sydney, Brisbane, Melbourne, Perth, and Parramatta. The organization has recently expanded with recent campuses in the United Kingdom and now operates across Europe, China, the Philippines, Brazil, Nepal, and India.

ECA Global welcomes around 15,000 students annually from diverse regions around the world. The group focuses on delivering quality education, global exposure, and industry-relevant programs, creating a dynamic and multicultural environment for both learners and team members. Joining ECA Global means contributing to an international education network committed to student success and institutional growth.

Key Responsibilities- HR Manager UniQude

1. Recruitment & Talent Acquisition

- Manage end-to-end recruitment for academic, administrative, and corporate positions.
- Coordinate with hiring managers to understand manpower requirements and job specifications.
- Prepare and maintain Job Descriptions and recruitment documentation.
- Manage job postings, candidate sourcing, screening, interviews, selection, and offer processes.
- Ensure timely onboarding of selected candidates.
- Maintain recruitment trackers and hiring reports.

2. HR Operations & Employee Lifecycle

- Manage employee joining, onboarding, transfers, promotions, confirmations, and exits.
- Maintain accurate and updated employee records and HR documentation.
- Ensure proper maintenance of employee personnel files and HRMS data.
- Manage attendance, leave, regularisation, and other HR-related processes.
- Coordinate with payroll/finance to ensure accurate and timely salary processing.

3. Performance Management

- Coordinate the performance appraisal and review process.




- Support managers in setting clear KRAs and KPIs.
- Monitor completion of probation, performance reviews, and confirmation processes.
- Assist in managing performance improvement plans where required.

4. Employee Relations

- Act as a point of contact for employees regarding HR-related matters.
- Address employee concerns and grievances professionally and confidentially.
- Support managers in resolving workplace issues and maintaining a positive work environment.
- Promote employee engagement and effective communication across teams.

5. HR Policies & Compliance

- Implement and communicate HR policies and procedures.
- Ensure compliance with applicable employment laws and statutory requirements.
- Maintain appropriate HR documentation and records for audits and compliance requirements.
- Keep management informed about relevant HR and regulatory developments.

6. Learning & Development

- Identify training and development requirements in consultation with department heads.
- Coordinate internal and external training programmes.
- Maintain training records and evaluate training effectiveness.
- Support employee development and career progression initiatives.

7. Employee Engagement & Culture

- Plan and coordinate employee engagement activities and events.
- Support initiatives that improve employee morale, retention, and workplace culture.
- Conduct employee feedback/satisfaction initiatives where required.
- Promote a professional, inclusive,



and collaborative working environment.

8. HR Reporting & Analytics

- Prepare regular HR reports for management covering headcount, recruitment, attrition, attendance, leave, vacancies, and other key HR metrics.
- Maintain accurate HR dashboards and trackers.
- Provide data-driven insights to support workforce planning and management decisions.

Key Performance Indicators (KPIs)

- Timely closure of approved vacancies.
- Quality of recruitment and new-hire retention.
- Accuracy of employee records and HRMS data.
- Timely completion of onboarding, confirmation, and appraisal processes.
- Payroll and attendance data accuracy.
- Employee grievance resolution within defined timelines.
- Compliance with HR policies and statutory requirements.
- Employee engagement and retention levels.
- Timely submission of HR reports.

Qualifications & Experience

- Bachelor's degree in Human Resources, Business Administration, or a related discipline.
- MBA/PGDM in Human Resources will be preferred.
- 5–8 years of relevant HR experience , preferably with experience in an educational institution, university, or professional services environment.
- Strong knowledge of HR operations, recruitment, employee relations, and labour compliance.
- Experience in HRMS and HR reporting.
- Excellent communication, interpersonal, and stakeholder-management skills.

Key Competencies

- Strong people-management skills
- Excellent communication and interpersonal skills
- Problem-solving and decision-making ability
- Confidentiality and professional integrity
- Strong organisational and time-management skills
- Attention to detail
- Ability to manage multiple priorities
- Sound knowledge of HR policies and practices
- Strong stakeholder-management skills

📌 Human Resources Manager (Bengaluru)
🏢 ECA Global
📍 Bengaluru