Handle complete On-boarding and documentation of employees in the USA.
Perform reference check.
Manage Background and Drug test of the employees. Co-ordination for joining formalities.
Co-ordination for Salary and benefits.
Handle employee issues and grievances.
Requirements:
Must have excellent Communication skills.
Self-starter, motivated and detailed/results oriented.
Strong organizational skills. Good Team player.
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions through phone calls, emails, or chats.
- Process customer requests related to products/services offered by the company.
- Escalate complex issues to senior team members or supervisors when necessary.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- Fluent English language skills (written & spoken).
- 0-4 years of experience in BPO/Call Centre environment.
- Robust communication skills for effective customer handling.
- Ability to work on voice processes such as telecalling/telemarketing.
📌 HR Operations & Onboarding Specialist- US Process (Indore)
🏢 Software Galaxy Systems (SGS Consulting)
📍 Indore
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.