Duties and Responsibilities of Housekeeping staffExecutive Housekeeper / Director of Housekeeping
She / He is responsible and accountable for the total cleanliness and aesthetic upkeep of the hotel. The EHK supervises all housekeeping employees, has the authority to hire or discharge subordinates, plans and assigns work assignments, informs new employees of property regulations, inspects completed assignments, and requisitions supplies.
Reports to: – The General Manager, or Resident Manager, or Room’s Division manager.
Duties and Responsibilities
- Organize, supervise, and coordinate the work of housekeeping personnel on a day-to-day basis.
- Ensure excellence in housekeeping sanitation, safety, comfort,
and aesthetics for hotel guests.
- Draw up duty rosters
- Supervise the discipline and conduct of her staff.
- Assure proper communication within the department by conducting a regular meeting with all personnel.
- Hire new employees, warn employees when policies are violated, and discharge employees when necessary.
- Counsel employees on various duties and on work-related issues..