A Front Office Manager oversees the hotel or office reception team, manages guest services, and ensures smooth daily front desk operations.

Key Responsibilities

- Manage Staff: Hire, train, and schedule receptionists and desk agents.

- Handle Complaints: Resolve guest issues quickly and politely.

- Supervise Operations: Oversee check-ins, check-outs, and room assignments.

- Manage Budgets: Track front office expenses and room revenue.

- Ensure Safety: Follow emergency procedures and keep guest data secure.

- Coordinate Teams: Work with housekeeping and maintenance to ready rooms.

Qualifications

- Education: Bachelor’s degree in Hotel Management, Hospitality, or a related field.

- Experience:



10 to 15 years of experience in front office operations or hospitality.

- Skills: Robust leadership, clear communication, and problem-solving abilities.

- Software: Knowledge of Property Management Systems (PMS) like Opera or hotel booking software.

- Language: Fluent in English; a second language is a plus.

Benefits

- Food provided on duty hours

- Accommodation provided

- Opportunities for career growth in hospitality management.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits

- Food provided

- Provident Fund

Work Location: In person

📌 Front Office Manager (Goa)
🏢 Amritara Hotel u0026 Resorts Pvt.Ltd
📍 Goa