Front Office Executive Role & Responsibilities

- To receive the customer with a pleasant smile and wish them.
- To attend telephone calls politely and precisely adhering to telephonic etiquettes.
- To perceive if the client is a recent client or an old client (Already registered).
- To get the information about purpose of visit and guide them to the concerned Consultant & department.
- To collect the reference letters if any and shall duly informed to marketing team.

- To make an entry of the referred doctors name and address in the computer.
- To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.
- To handover the client folder to the concerned OPD.

- To capture the source of awareness of the customer




- To guide the visitors to the concerned room / departments.
- To answer various queries of the customer
- To prepare the Daily statistics report
- To adhere to the safety norms of hospital and to follow both customer / staff safety.

Preferred Candidate Profile One plus years of Experience in Front Office SRIKAMATCHI MEDICAL CENTRE Address: Srikamatchi Medical Centre, 37, Trichy Main Rd, near Serfoji College, Natchathira Nagar, Thanjavur, Tamil Nadu 613005. CONTACT PERSON – SRIDHAR K – Deputy General Manager – HR MOBILE NO – (phone hidden)

📌 FRONT OFFICE EXECUTIVE (Thanjavur)
🏢 SriKamatchi Medical Centre
📍 Thanjavur