Position: Front office - OP + ADT + Billing + Insurance + Cash
Qualifications: Full time - Graduation
Background: Hotels / Airline / Insurance / Hotel - Should be open to Night shifts
Years of Experience: 3-7 years
Key Responsibilities:
- Greeting patients appropriately.
- Proficient in communication.
- Presentable, warm & polite.
- Managing all front desk / reception tasks including but not limited to Registration, billing, scheduling appointments.
- Answering patient queries through online, offline, telephonic.
- Guiding patient to appropriate areas.
- Ensuring effective / proactive communication with patients.
- Inter departmental coordination.
- Crowd management.
- Requisite maintenance of documentation & records.
- Handling insurance related queries of patients & coordination with Insurance company.
- Reporting to the Clinic Manager for all functional and Operational concerns.
📌 Front Office Executive - Pune
🏢 Randstad
📍 Pune
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