Job SummaryThe Front Office Associate is the first point of contact for guests and clients. This role is responsible for greeting visitors, managing phone calls, coordinating front-desk activities, and providing exceptional customer service to ensure a smooth administrative flow.Core Responsibilities

- Guest Relations: Welcome, check in, and guide guests or clients to the appropriate person or office.

- Communication Management: Answer, screen, and forward incoming phone calls while taking accurate messages.

- Administrative Support: Handle incoming and outgoing mail, deliveries, and couriers.

- Scheduling: Manage meeting room bookings and maintain appointments for executives or clients.

- Data Entry: Maintain up-to-date visitor logs, digital databases, and filing systems.

- Workspace Upkeep: Ensure the lobby and reception area remain clean, organized, and presentable.

Required Qualifications

- Education:



A High School Diploma or equivalent is required. An Associate’s or Bachelor’s degree in Hospitality, Communications, or Business Administration is preferred.

- Experience: 1–2 years of experience in a front desk, reception, or customer service role is highly desirable.

- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office machinery (printers, multi-line phone systems).

- Soft Skills: Strong verbal communication, active listening, multitasking, and conflict-resolution abilities.

Common Benefits

- Accommodation Provided

- Food provided on duty hours

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages

- Food provided

- Provident Fund

Work Location: In person

📌 Front Office Associate (Goa)
🏢 Amritara Hotel u0026 Resorts Pvt.Ltd
📍 Goa