Company Description AstaGuru, established in 2008, is India’s leading online auction house, specializing in Modern & Contemporary Indian Art, antiques, rare timepieces, fine jewelry, vintage automobiles, and other collectible treasures. The name reflects the company’s core values—“Asta” meaning auction in Italian and “Guru” representing expertise and mastery in the field.

AstaGuru is dedicated to authenticity, carefully vetting each piece for provenance, rarity, and condition before it appears in an auction. As a 100% online platform, the company connects collectors and consignors across the world, combining deep domain expertise with a passion for preserving cultural heritage. For professionals interested in the world of art, luxury, and collectibles, AstaGuru offers an environment focused on excellence, trust, and long-term relationships.

Role Description The Front Desk Officer is a full-time, in office role based at AstaGuru’s Mumbai office. This role is responsible for warmly welcoming visitors, managing the reception area, and ensuring that all guests and callers are directed to the appropriate team members in a timely and professional manner.

Daily responsibilities include answering and routing phone calls, handling inquiries, scheduling and coordinating appointments or meetings, and maintaining visitor logs and basic security protocols.

The Front Desk

Officer also supports general office administration by managing mail and courier services, monitoring office supplies,



and assisting with the use of office equipment such as printers, scanners, and telephones. This position requires consistent front-facing interaction, a polished and courteous demeanor, and a focus on providing a seamless experience for clients, partners, and colleagues.

Qualifications

- Strong interpersonal skills and the ability to communicate clearly and professionally with visitors, clients, and internal teams.
- Experience with receptionist duties, including greeting guests, managing phone calls, maintaining visitor records, and coordinating front desk operations.
- Proven customer service skills, with a focus on responsiveness, problem-solving, and delivering a positive experience at all touchpoints.
- Hands-on familiarity with office equipment such as telephones, printers, scanners, and photocopiers, and the ability to troubleshoot basic issues.
- Knowledge of office administration tasks, including handling mail and couriers, managing supplies, and supporting meeting room logistics.
- Good organizational and time-management abilities, with attention to detail and reliability in handling multiple tasks.
- Proficiency in spoken and written English; comfort with additional Indian languages is an advantage.
- Basic computer skills, including email, calendar tools, and office productivity software (e.g., word processing and spreadsheets).
- Previous experience in front desk, hospitality

📌 Front Desk Officer (Mumbai)
🏢 AstaGuru
📍 Mumbai