Job Summary:

We are looking for a responsible and customer-friendly Front Desk & EMR Coordinator to manage patient reception, appointments, registration, billing coordination, and accurate updating of patient records in the EMR system.

Key Responsibilities

- Welcome and assist patients and visitors at the reception.
- Handle patient registration and update demographic details in the EMR system.
- Schedule, reschedule, and confirm doctor appointments.
- Manage patient queue and coordinate with doctors, nurses, lab, pharmacy, and other departments.
- Enter and update patient consultation details, medical records, reports, and other required information in the EMR.
- Coordinate laboratory tests, scans, ECG/ECHO/TMT and other diagnostic services.
- Assist patients with billing, payment collection, receipts, and insurance-related documentation when required.
- Answer phone calls, WhatsApp enquiries, and patient queries professionally.
- Maintain accurate and confidential patient records.
- Coordinate follow-up appointments and remind patients about scheduled consultations/tests.
- Ensure proper documentation and smooth patient flow throughout the clinic.
- Handle basic computer operations, MS Office, email,



and clinic management/EMR software.
- Maintain a clean, organized, and professional reception area.
- Perform other administrative duties assigned by the clinic management.

Skills Required
- Good communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Experience with EMR/Hospital Management Software is preferred.
- Good knowledge of patient registration, appointment scheduling, and billing procedures.
- Ability to coordinate with doctors and different departments.
- Polite, patient-friendly, and qualified attitude.
- Ability to work in a busy clinical environment.

Qualification & Experience
- Qualification: Any Degree / Diploma.
- Experience: 1–2 years in a clinic, hospital, diagnostic centre, or healthcare front office preferred.
- Freshers with good communication and computer skills may also be considered.

Working Hours Full Time – As per Clinic Shift Timings

Preferred Candidate

Candidates with experience in Clinic Front Office + EMR/HIMS + Patient Coordination + Billing will be given preference.

Pay: ₹10,000.00 - ₹46,510.06 per month

Work Location: In person

📌 FrondDesk EMR Coordinator Clinic (Medavakkam)
🏢 Greenland Clinic All In One Clinic
📍 Medavakkam