Role objective. Provide accurate, deadline-driven freight documentation and remote documentation support for India, USA, KSA and Middle East operations.

Core Responsibilities

· Prepare, review and control ocean and air freight documentation for export/import shipments.

· Prepare/check HBL/MBL instructions, HAWB/MAWB data, shipping instructions, commercial invoices, packing lists, SLI and related shipment documents.

· Coordinate with shipping lines, airlines, co-loaders, customers, customs brokers, overseas agents and operations teams.

· Validate shipper, consignee, notify party, cargo description, HS information where supplied, weights, dimensions, routing and Incoterms before document release.

· Manage documentation cutoffs, draft approvals, amendments, release instructions, pre-alerts and destination document sets.

· Maintain complete electronic job files, document checklists, version control and audit trails.

· Support export filings and regulatory documentation workflows as applicable to the operating country; escalate compliance questions rather than guessing.





· Track document accuracy and turnaround KPIs and perform root-cause review for documentation errors.

· Support project cargo, OOG, DG and special cargo documentation when qualified/authorized.

· Provide flexible back-office coverage for USA/KSA/Middle East time zones when operationally required.

Candidate Requirements

· 3–5+ years of freight-forwarding documentation experience.

· Hands-on ocean freight documentation experience is required; air-freight documentation experience is strongly preferred.

· Robust knowledge of FCL/LCL, bills of lading, airway bills, Incoterms and international forwarding terminology.

· Experience with forwarding/TMS documentation systems is desirable.

· Excellent written English, accuracy, urgency and ability to work under vessel/flight/document cutoffs.

· DG awareness/certification and project-cargo documentation exposure are advantages.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Freight Documentation Controller – Ocean & Air (Kochi)
🏢 SCM BPO
📍 Kochi