Franchises & Dealers Management Specialist

Job Summary

We are looking for an experienced Franchises & Dealers Management Specialist to manage and strengthen our franchise and dealer network. The role will be responsible for building strong partner relationships, ensuring compliance with company and brand standards, driving sales and revenue growth, and identifying opportunities for network expansion.

The ideal candidate will have 10–20 years of experience in franchise management, dealer/channel management, sales, or business development, with strong relationship management, negotiation, analytical, and problem-solving skills.

Key Responsibilities

- Develop and maintain strong, long-term relationships with franchisees and dealers.

- Identify and onboard recent franchisees and dealers to expand the business network.

- Ensure franchisees and dealers comply with company policies, SOPs, processes, and brand standards.

- Provide ongoing training, guidance, and business support to franchisees and dealers.

- Establish effective communication channels and ensure timely communication of business initiatives, policies, schemes, and operational requirements.

- Identify market opportunities and develop strategies to drive sales, revenue, and network growth.

- Monitor franchise and dealer performance against agreed business targets and KPIs.

- Prepare and present regular performance reports, business reviews, and analytical insights to management.

- Identify performance gaps and implement appropriate corrective and improvement actions.

- Work closely with internal teams such as Sales, Marketing, Operations, Finance, Supply Chain, and Customer Service to ensure smooth business execution.

- Manage franchise and dealer agreements, including documentation, compliance, renewals,



and related commercial matters.

- Support negotiations with franchisees and dealers on commercial and operational matters.

- Address and resolve franchisee/dealer concerns, disputes, and operational issues in a fair and timely manner.

- Monitor market trends, competitor activities, and partner feedback to identify opportunities for business improvement.

- Ensure high levels of partner satisfaction while maintaining the company's commercial and brand objectives.

Candidate Requirements

- Education: Bachelor's degree in Business Administration, Marketing, Sales, or a related discipline.

- Experience: 10–20 years of relevant experience in franchise management, dealer management, channel sales, business development, or sales operations.

- Proven experience in managing and developing franchise/dealer networks.

- Strong understanding of sales, distribution, channel development, and business growth strategies.

- Excellent communication, interpersonal, relationship management, and negotiation skills.

- Strong analytical, problem-solving, and decision-making abilities.

- Ability to manage multiple stakeholders and work independently as well as collaboratively.

- Strong proficiency in MS Office, particularly Excel and PowerPoint.

- Experience with CRM, ERP, channel management, or franchise management software will be an added advantage.

- Willingness to travel extensively as required for dealer/franchisee visits and business development.

What We Offer

- Competitive Salary & Benefits: Attractive compensation package with applicable benefits.

- Performance Incentives: Incentives linked to business and performance outcomes.

- Career Growth: Opportunities for professional development and career advancement.

- Dynamic Work Environment: A collaborative, growth-oriented, and supportive workplace.

📌 Franchises and Dealer Management Specialist (Bengaluru)
🏢 HappieHire
📍 Bengaluru