FQC (Tirupati)

FQC (Tirupati)

29 Aug
|
Balaji Mahindra agencies and industries
|
Tirupati

29 Aug

Balaji Mahindra agencies and industries

Tirupati

Job Card Coordination

- Check newly opened job cards and ensure all required details are entered correctly.

- Verify customer complaints and requested jobs before the vehicle moves to the workshop.

- Workshop Job Allocation

- Coordinate allocation of vehicles/jobs to technicians.

- Ensure jobs are distributed according to technician skill and workload.

- Job Progress Monitoring

- Track the progress of every vehicle in the workshop.

- Follow up with technicians regarding pending and delayed jobs.

- Ensure vehicles are completed within the committed time.

- Technician Coordination

- Coordinate between Service Advisors and Technicians.

- Clarify customer complaints or additional jobs with the concerned team.

- Escalate technical or operational delays to the Service Manager.

- Vehicle Movement Control

- Monitor vehicle movement from reception → bay → washing → final inspection → delivery.

- Ensure vehicles are not unnecessarily held in the workshop.

- Additional Job Coordination

- Inform the Service Advisor when additional repairs are identified.

- Ensure customer approval is obtained before proceeding with chargeable additional work.

- Quality & Final Inspection





- Coordinate final inspection after completion of repairs.

- Ensure all jobs mentioned in the job card are completed before delivery.

- Pending Job Monitoring

- Maintain a list of vehicles/jobs pending due to:

- Spare parts

- Customer approval

- Technical issues

- Technician availability

- Insurance approval

- Follow up regularly until closure.

- TAT Monitoring

- Monitor Turnaround Time (TAT) for each vehicle.

- Identify jobs exceeding the promised delivery time and escalate immediately.

- Workshop Coordination

- Coordinate with Service Advisors, Technicians, Parts, Washing, Quality Control and Service Manager to ensure smooth workflow.

- Reports

- Prepare/maintain daily reports on:

- Vehicles received

- Jobs in progress

- Jobs completed

- Pending vehicles

- Delayed jobs

- Delivery status

- Customer Delivery Support

- Ensure the vehicle is ready before the customer's promised delivery time.

- Coordinate with the Service Advisor for final delivery.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks

- Cell phone reimbursement

- Paid sick time

- Provident Fund

Work Location: In person

📌 FQC (Tirupati)
🏢 Balaji Mahindra agencies and industries
📍 Tirupati

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