Position description: To handle EXIM logistics dispatch planning independently.

Primary Responsibilities:

- Preparation and adherence with dispatch plan in coordination with Planning and Customer Service teams.

- Ensure On time dispatches with maintenance of CDI (logistic part) 96%+

- Work in SAP for activities (SD Model) like dispatch planning, execution and shipment updates

- Transport management, liaison with transporter/customer for timely vehicle placement and related documentation.

- Ensure timely custom clearance for import and export shipment

- End to End handling of import shipments

- Monitoring shipments in transit and highlight deviation to internal team

- Independently execute re-import shipment from customer

- Preparation of qualitative monthly MIS for management review

- Ideate and participate in cost efficiency projects (CEPs);

- Ideate and participate in system (SAP) improvement projects

- Primary contact point for Customer escalation

- Be a Key Account Manager (KAM)



for our service partner (freight forwarder, CHA, transporter etc)

- Conduct performance audit for service providers against given KPIs

Key Deliverables:

- Ensuring Safety and compliance at all levels

- Ensuring CDI of >98% for domestic and international

- Independently handling export/domestic dispatch planning

- Ensure forwarder are meeting KPIs given

- Monitoring and enhancing performance of freight forwarders

- Participate in CEPs, PIPs for process and system improvements

- Preparing and presenting monthly MIS to seniors

Required Competencies:

- Initiative

- Communication

- Collaboration

- Customer Satisfaction

- Team working

- Learning on Fly

Required Knowledge:

- Portal updates and logistic functions

- Transport Management

- Tanker transportation (ISO/Road tanker)

- Export and Import Logistics

📌 exim Logistics (Navi Mumbai)
🏢 Galaxy Surfactants
📍 Navi Mumbai