- To sustain and grow Aequs presence in a strategic account
- Need to increase Aequs' share with the account (if non-exclusive relationship) through continuous improvement of "customer delight" (CSAT) by up selling and cross selling Aequs manufacturing portfolio (Machining, Sheet metal & Assemblies)
- Reporting To Head - Project Management
Responsibilities
1. Understanding the process of receiving PO and acknowledgement. 2)Schedules updates with customers through periodic (Daily/ Weekly) communications.
3)Monthly newsletters as applicable.
4)Review and Update of project deliveries.
5)Co-ordinate and participate in all customer meetings, visits and audits.
6)Coordinate & track OTIF, customer score card and customer satisfaction surveys as per QMS.
7)Manage OTIF as per QMS by means of tracking no. of parts or lines delivered on weekly / monthly basis.
8)Resolve issues that arise between the departments and customer, while contracting or scoping the project w.r.t material, technical issues, logistics, and quality issues.
9)Conduct daily huddle meetings and update revenue plans & forecasts.
10)Conduct risk analysis and track actions on a daily basis.
11)Ensure adherence to QMS standards for all projects delivered in the account.
12)Comply with all Aequs policies and processes and related timelines.
13)Manage daily activities through SAP PS & SD Module
14)Able to track project through project plan for on time completion of FAIs (Current Product Development).
15)Should be able to follow the KRAs set by his / her manager
Skill Sets Key Account Management, Project Management, Communication, Team leading & other soft skills, MS Office and SAP.
Educational Background
BE Mechanical / Industrial Production. PMP certification would be an added advantage. Preferred Industry: Aerospace.
Note
This should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above. The samples of industries and companies preferred should not be interpreted as all inclusive.
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