Email & Chat Support Executive – Non-Voice | International Process
Job Type: Full-Time
Process: International Non-Voice
Experience: Minimum 1 Year in International BPO – Mandatory
Education: Undergraduate / Graduate
Key Responsibilities
- Handle customer queries through email and live chat.
- Provide accurate, professional, and timely responses to international customers.
- Resolve customer issues while maintaining high service quality.
- Follow company processes, guidelines, and communication standards.
- Maintain accurate records of customer interactions.
- Meet defined productivity, quality, and customer satisfaction targets.
Eligibility & Requirements
- Minimum 1 year of experience in an International BPO is mandatory.
- Candidates must have experience in non-voice, email, or chat support.
- Undergraduates and Graduates are eligible.
- Excellent written and verbal communication skills in English.
- Strong typing, grammar, and comprehension skills.
- Good problem-solving and customer-handling abilities.
- Comfortable working in rotational shifts, including night shifts.
Why Join Us?
- Opportunity to work on an international process
- Professional and supportive work environment
- Career growth opportunities
- Training and skill development
- Market-competitive salary based on experience and skills
How to Apply If you have 1+ year of international BPO experience and are interested in an Email & Chat Support – Non-Voice role, apply now with your updated resume.
Note: International BPO experience is mandatory for this position.
Pay: ₹32,000.00 - ₹38,000.00 per month
Benefits
- Work from home
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Required)