29 Aug
|
The Whoop Mart
|
Ajmer
29 Aug
The Whoop Mart
Ajmer
About the Job Role:
We are looking for a smart, responsible, tech-savvy, and result-oriented E-Commerce Executive to manage day-to-day e-commerce operations, coordinate with clients, and contribute towards client retention and package renewals.
The ideal candidate should have excellent communication and convincing skills, strong computer knowledge, and hands-on experience with Google Sheets, MS Excel, e-commerce platforms, and AI tools. ( Candidates with work experience in Amazon, Flipkart, Meesho, or national/international e-commerce technical operations will be given very high priority ).
Key Responsibilities :
- Manage day-to-day e-commerce operations for client accounts.
- Handle and maintain data on Google Sheets and MS Excel.
- Track orders, sales, inventory, listings, pricing, and other marketplace activities.
- Coordinate with clients through WhatsApp, Email, Calls, and other communication channels.
- Maintain strong relationships with clients and ensure regular follow-ups.
- Convince clients for package renewals and generate package renewals from existing clients.
- Understand client requirements, address concerns, and communicate solutions effectively.
- Prepare daily/weekly reports and maintain accurate records.
- Use AI tools to improve productivity, research, reporting, content creation, and routine tasks.
- Coordinate with internal teams to ensure client work is completed on time.
- Identify operational issues and coordinate for quick resolution.
- Perform product, competitor, and marketplace-related research when required.
- Maintain professional, proactive, and timely communication with clients.
Required Skills
- Excellent verbal and written communication skills. ( English Speaking Required )
- Strong convincing and persuasion skills.
- Ability to confidently communicate with clients and convert conversations into package renewals.
- Strong command of MS Excel and Google Sheets.
- Positive computer and internet skills. and ecommerce knowledge preferred
- Comfortable using AI tools such as ChatGPT and other productivity tools.
- Good understanding of e-commerce marketplaces such as Amazon, Flipkart, Meesho, etc.
- Strong attention to detail and data accuracy.
- Good problem-solving and coordination skills.
- Ability to manage multiple clients/tasks simultaneously.
- Positive attitude, ownership, and willingness to learn.
- Target-oriented approach with a focus on client satisfaction and retention.
Preferred Candidate A candidate who is quick at learning, confident in communication, highly convincing, comfortable with computers and technology, client-focused, and capable of taking ownership of assigned work and achieving renewal targets. Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Ecommerce Executive – Tech. Operations & Client Coordination (Ajmer)
🏢 The Whoop Mart
📍 Ajmer