Department: E-commerce

Experience: 1–2 Years

Location: East of Kailash, Current Delhi

Employment Type: Full-time

Reporting To: Growth Manager

About Touch925

Touch925 is a contemporary jewellery brand focused on 925 sterling silver jewellery and expanding across D2C, marketplaces, and retail partnerships. We are looking for a detail-oriented and proactive E-commerce Associate to support the day-to-day management and growth of our online business.

Role Overview The E-commerce Associate will be responsible for managing and maintaining Touch925's presence across multiple e-commerce platforms. The role will involve product listings, catalogue management, inventory coordination, marketplace operations, promotional activities, reporting, and supporting overall e-commerce growth.

Key Responsibilities

- Manage day-to-day operations across marketplaces such as Amazon, Myntra, AJIO, Tata CLiQ, Eternz and other platforms.
- Create, update and maintain product listings, including product titles, descriptions, attributes, images, pricing and catalogue information.
- Coordinate with internal teams for product data, images, inventory, pricing and other listing requirements.
- Ensure accuracy and consistency of product information across all platforms.
- Monitor product availability, listing status, pricing, discounts and visibility across marketplaces.
- Coordinate with marketplace account managers for catalogue, operational and business-related requirements.
- Track marketplace orders, cancellations, returns and other key operational metrics in coordination with the Operations team.
- Assist in managing marketplace promotions, campaigns,



offers and sale events.
- Monitor product performance, sales, traffic and other relevant e-commerce KPIs.
- Prepare regular reports and analyse marketplace performance to identify growth opportunities.
- Identify issues such as suppressed listings, catalogue errors, pricing discrepancies, image/content issues and other marketplace-related problems and ensure timely resolution.
- Support marketplace expansion and onboarding of new platforms.
- Conduct basic competitor and market analysis to identify pricing, assortment and visibility opportunities.
- Maintain internal trackers and ensure timely updating of e-commerce data.

Required Skills

- Strong understanding of Excel/Google Sheets.
- Good analytical and numerical skills.
- Strong attention to detail and accuracy.
- Good communication and coordination skills.
- Ability to manage multiple tasks and marketplaces simultaneously.
- Basic understanding of e-commerce and marketplace operations.
- Proactive approach towards identifying and resolving issues.
- Good written and verbal communication.

Preferred

- 1–2 years of experience in e-commerce, marketplace management or a related role.
- Experience working with Amazon Seller Central or other marketplace portals is preferred.
- Experience with jewellery, fashion, D2C or consumer brands will be an advantage.

Ideal Candidate Someone who is detail-oriented, analytical, proactive and comfortable working in a fast-paced e-commerce environment , with the ability to take ownership of tasks and follow them through to closure.

To apply, Mail us at- [email protected]

📌 E-commerce Associate (New Delhi)
🏢 Touch925
📍 New Delhi