- Lead and oversee day-to-day operations across the assigned business/function.

- Develop and implement operational strategies aligned with organizational goals.

- Drive productivity, efficiency, cost optimization and operational excellence.

- Ensure achievement of production/service delivery, quality and customer commitments.

- Monitor operational KPIs and prepare MIS and performance reports for senior management.

- Plan and optimize manpower, machinery, materials and other operational resources.

- Identify operational bottlenecks and implement corrective and preventive actions.

- Establish and improve SOPs, systems and processes to ensure consistent operations.

- Coordinate with Production, Stores, Purchase, Quality, Maintenance, Finance, HR and Sales teams.

- Ensure effective inventory and material management and minimize wastage, excess stock and operational losses.

- Drive continuous improvement, lean initiatives, process automation and cost-reduction projects.

- Ensure compliance with company policies, statutory requirements, safety standards and quality systems.

- Lead internal and external audits and ensure timely closure of observations.

- Manage, mentor and develop operations teams, including managers and supervisors.

- Establish performance targets and conduct regular reviews of team and departmental performance.





- Manage operational budgets and control expenses within approved limits.

- Support management in strategic planning, capacity expansion and new project implementation.

- Develop contingency and risk-management plans to ensure business continuity.

- Review operational performance regularly and present actionable recommendations to senior management.

Key Skills

- Strong leadership and people-management skills.

- Excellent planning, analytical and decision-making abilities.

- Solid knowledge of operations and process management.

- Cost control and productivity improvement.

- Inventory and resource optimization.

- Project and change management.

- Strong communication and stakeholder-management skills.

- Good knowledge of ERP systems and MS Excel/MIS.

- Ability to manage multiple functions and deliver results under pressure.

Qualification & Experience

- Graduate/Postgraduate degree in Engineering, Operations, Management or a relevant discipline.

- MBA/PGDM in Operations or Supply Chain will be an advantage.

- 12–18 years of relevant operational experience, with significant experience in a managerial/leadership role.

- Proven track record of managing teams, improving operational efficiency and achieving business targets.

📌 DGM - Operations (Chennai)
🏢 Essar
📍 Chennai