29 Aug
|
Progressive Techserve
|
New Delhi
29 Aug
Progressive Techserve
New Delhi
Please find the job description and about the company for your better understanding.
Designation-Technical Analyst EUC
Site Address Press Enclave Marg, Saket District Centre, Saket, New Delhi, Delhi 110017
Shift Timings- Rotational.
Working Days - 6 Days
Desktop Support Job Description:-
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration
- Should have positive communication and technical knowledge.
📌 Desktop Support Engineer 1 :: Saket Delhi :: Immediate Joiner (New Delhi)
🏢 Progressive Techserve
📍 New Delhi