Culture Anchor: Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with organization's policies. Act with Integrity.
Duties and Responsibilities
- Track and improve key performance indicators such as query resolution time.
Required Qualifications and Experience
- Graduate/ Post Graduate
- With relevant experience of 1-2 prior work experience in the Financial Services Industry would be an added advantage.
- Excellent communication skills.
- Exceptionally high motivational levels and needs to be a self-starter