Job Purpose "This position is open with Bajaj Finance ltd."
Culture Anchor:
- Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort
- Own It - Maintains honesty and fairness in all interactions in line with organization's policies
- Act with Integrity
Duties and Responsibilities Duties and Responsibilities:
- Support field through troubleshooting on system
- Ensuring governance adherence and meeting the TAT
- Monthly hold clearance
- Process Analysis & Sharing of best practices with team
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT
- Ensuring timely communication to stakeholders on any change in process
- Liasoning with functional team - Operations, risk, banking, to cover process gap
Required Qualifications and Experience Duties and Responsibilities:
- Support field through troubleshooting on system
- Ensuring governance adherence and meeting the TAT
- Monthly hold clearance
- Process Analysis & Sharing of best practices with team
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT
- Ensuring timely communication to stakeholders on any change in process
- Liasoning with functional team - Operations, risk, banking, to cover process gap