About the CompanySkill Enable Edutech Private Limited runs the Academy of Vedic Vidya, a platform for Vedic sciences courses. It is now building Treasure of Veda, a D2C brand offering authentic Rudraksha, crystals, bracelets, gemstones, and other spiritual/Vedic products.

About the RoleTreasure of Veda is looking for an entrepreneurial, hands-on D2C Business Operations Manager to work directly with the founders. This is a broad, cross-functional role — not a narrow function — spanning procurement, inventory, supply chain, fulfilment, vendors, customer experience, marketplaces, tech coordination, and reporting. The person will work alongside existing sales/marketing teams to keep the entire D2C engine running smoothly.

Key ResponsibilitiesOperations & Supply Chain

- End-to-end D2C business operations
- Procurement, sourcing, and vendor coordination
- Inventory planning and stock management
- Warehousing, packaging, fulfilment, and dispatch
- Logistics and courier partner management
- COD, RTO, returns, replacements, and delivery-related processes

Catalogue & Platforms

- Product catalogue and SKU management
- Coordination with website, marketplace, and technology partners
- Marketplace operations where applicable
- Order management and operational troubleshooting

Customer & Cross-Functional

- Customer experience processes with support teams
- Coordination across sales, marketing, finance, support, and operations

Systems & Growth

- Creating SOPs, dashboards, and systems as the business scales
- Tracking operational KPIs, costs, margins, and efficiencies




- Supporting founders on new initiatives, launches, and growth projects
- Identifying bottlenecks and owning solutions

Ideal Candidate Profile
- 3–5+ years working with a D2C/e-commerce brand
- Has seen a D2C business built or scaled — understands the "behind the scenes"
- Hands-on exposure to logistics, supply chain, inventory, fulfilment, and e-commerce operations
- Understands metrics: AOV, gross margin, CAC, conversion, COD %, RTO %, inventory turns, contribution margin
- Comfortable with data, Excel/Google Sheets, and dashboards
- Able to coordinate multiple vendors, teams, and priorities at once
- Highly organised, yet thrives in rapid-moving environments
- Proactive — creates SOPs rather than waiting for them
- Strong execution and problem-solving bias
- Comfortable working directly with founders, taking real ownership

Extra Value: Experience at an early-stage/rapidly scaling D2C brand — handling rising order volumes, inventory issues, courier problems, vendor negotiations, new SKUs, customer escalations, RTOs, and marketplace operations. Priority is given to hands-on D2C builders over candidates from large orgs with narrow roles. Why This Role Is Interesting

- Early-stage opportunity to help build Treasure of Veda alongside the founders
- Broad exposure across the entire D2C business, not one narrow function
- Opportunity to build systems, solve problems, and grow into a larger leadership role over time

How to Apply? Nayanika (HR): (phone hidden) ? Email: [email protected]

📌 C Business Operations Manager – Founder’s Office (Kolkata)
🏢 SkillEnable
📍 Kolkata