Customer Support/Relations Manager - ERP - Shri Educare Limited (Gurugram)

Customer Support/Relations Manager - ERP - Shri Educare Limited (Gurugram)

29 Aug
|
Shri Educare
|
Gurugram

29 Aug

Shri Educare

Gurugram

Shri Educare Limited invites smart, energetic and creative professionals from the technical field, to be a part of the family. We are looking for team members who can initiate, develop and be a part of our quest for excellence in sphere of education.

The role primarily focuses on:-

- Excellent interpersonal and communication skills.
- Must know his/her target market well and have the ability to create campaigns that grab the attention of customers and solves their problems.
- Must have knowledge & experience with gathering and analyzing data to help understand customer base and come up with suggestions for improving the existing strategy.
- Ensure regular contact with existing clients to maintain our company's presence.
- Propose and deliberate potential solutions for implementation in consultation with clients.
- Provide periodic training to existing schools and new school deployment.
- Maintain a positive attitude focused on customer satisfaction.
- Prepare and execute customer training.
- Ensure very valuable client experience for existing customers.




- Lead and coordinate for customer onboarding process.
- Work very closely with the development team at Chennai.

Age: 25 - 30 Years

Experience: 1 to 3 years in the relevant field. It'll be an added advantage if the person has connects at Schools / pre-schools.

Qualification: MCA/B.Tech.

Location: Unitech Business Zone, Tower - C, 1st Floor Nirvana Country, South City II, Sector 50, Gurugram.

Key Skills:

- Good Communication and Inter personal Skills. Proactive and self driven.
- Strong Analytical skills.
- Exceptional skills in coordinating tasks and activities at various levels in the organization.
- Good documentation and writing skills.
- Should be able to talk in data terms and statements and inferences are backed by quantifiable data.
- Timely planning and execution of duties.
- Co-ordination and management skills.
- Resourceful and good in networking.

📌 Customer Support/Relations Manager - ERP - Shri Educare Limited (Gurugram)
🏢 Shri Educare
📍 Gurugram

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