Customer Support Executive – Chat Process

Location: Panchkula (Onsite)

Office Address: Plot No.5, IT Park, Sector-22, Panchkula, Haryana – 134109

Shift: Night Shift

Week Off: Rotational

Experience: 1–3 Years

About the Company – Programming.com

Programming.com is a global IT services and digital transformation company delivering cutting-edge solutions across cloud, data, AI, and application development. With a strong presence across multiple geographies, we partner with leading enterprises to build scalable and cutting-edge technology solutions.

Job Responsibilities

Handle customer queries via chat support

Resolve order / delivery-related issues

Manage multiple chats simultaneously (3+)

Ensure quick, accurate, and complete resolutions

Requirements

1–3 years experience in Customer Support (Chat Process preferred)

Good written English communication

Typing speed: 4 WPM

Comfortable with 24/7 rotational shifts

Good to Have

Experience in Logistics / CSA (Customer Support Associate

? Share your resume: [email protected] /? Contact: +91 (phone hidden) / (phone hidden)

📌 Customer Support Executive (Panchkula)
🏢 programming.com
📍 Panchkula