We are looking for a Customer Support Executive Presales who can communicate confidently with healthcare professionals and introduce them to the Aivida platform.
Key Responsibilities
- Contact doctors, pharmacists, laboratories, and clinics through calls and other communication channels.
- Explain Aivida's digital healthcare platform, features, and benefits.
- Handle presales enquiries and convert potential users into Aivida customers/partners.
- Understand the requirements of healthcare professionals and recommend suitable solutions.
- Follow up with interested doctors, pharmacists, labs, and clinics.
- Maintain professional communication and build strong relationships with prospects.
- Coordinate with the internal team for onboarding and customer support.
- Maintain accurate records of calls, leads, follow-ups, and conversions.
- Achieve assigned daily/weekly/monthly presales and conversion targets.
Requirements
- Good communication skills in English and Tamil.
- Confident and qualified telephone communication.
- Ability to explain products and services clearly.
- Basic knowledge of computers and digital applications.
- Customer service, telecalling, telesales, or presales experience is preferred.
- Freshers with good communication skills are also welcome.
- Interest in the healthcare and digital technology sector is an advantage.
What We Offer
- Salary: 15,000 20,000 per month
- Opportunity to work with a growing digital healthcare platform.
- Professional working environment.
- Opportunity to develop skills in customer support, presales, healthcare technology, and business development.
Work Location: In personPreferred candidate profile
📌 Customer Support Executive (Chennai)
🏢 Manju Wellness
📍 Chennai
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