6 months – 1 year experience in Tele-Sales / Customer Support
? Salary
Up to ₹30,000 + PF
? Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Respond to customer queries regarding solar products and services.
- Generate and qualify leads for the sales team.
- Schedule site visits, installations and service appointments.
- Resolve customer complaints and escalate complex issues.
- Maintain accurate customer records in the CRM.
- Follow up with customers for timely resolution of queries.
- Coordinate with Sales, Service and Operations teams.
- Achieve productivity and quality targets.
- Follow company processes and customer service standards.