Location: Sector 18, Gurugram, Haryana (On-site)

Work Type: Full-time

Experience: 1-2 Years

Salary: ₹20,000 - ₹25,000

About Namhya Foods

Namhya Foods Pvt. Ltd. is a Shark Tank India Season 1 featured D2C wellness brand dedicated to bringing the power of Ayurveda and natural wellness to contemporary consumers. Founded by Ridhima Arora in 2019, and backed by Aman Gupta (boAt), our mission is to create innovative, effective, and accessible wellness solutions that improve lives. (www.namhyafoods.com)

Role Overview

We are looking for a Customer Support Associate with strong communication skills who can professionally handle customer queries across calls, WhatsApp, emails, and social media platforms.

Key Responsibilities

● Resolve customer queries professionally across calls, WhatsApp, emails, and social media platforms





● Support customer lifecycle management and resolve grievances

● Maintain customer records using CRM tools and Excel

● Coordinate with internal teams including logistics, warehouse, operations, and finance

● Ensure timely customer support and follow-ups

Ideal Candidate Profile

● Good verbal and written communication skills

● Working knowledge of MS Excel

● Customer-first attitude with strong problem-solving skills

● Organised and detail-oriented, with empathy toward customer concerns

● Proactive and dependable team player

● Prior experience with a D2C brand is a plus To apply: Share your resume at [email protected] with the subject line "Customer Support Associate - Namhya Foods"

📌 Customer Support Associate (Gurugram)
🏢 Namhya foods
📍 Gurugram