Customer Associate –

Position: Customer Associate

Experience: Minimum 1 year

Location: Bangalore

Work Mode: Work from Office

Key Responsibilities

- Handle customer queries through calls, emails, and other communication channels.
- Understand customer concerns and provide appropriate solutions.
- Maintain skilled and positive communication with customers.
- Resolve customer issues within the defined TAT and SLA.
- Coordinate with internal teams for timely resolution of customer concerns.
- Maintain accurate records of customer interactions and follow-ups.
- Handle customer escalations professionally.
- Ensure a high level of customer satisfaction.

Requirements:
- Minimum 1 year of experience in customer support/customer service.
- Good verbal and written communication skills.
- Strong customer-handling and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer and MS Office knowledge.
- Good interpersonal and communication skills.

Interested candidates can share their updated CV via WhatsApp: [89672 10092] Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Customer Support Associate (Bengaluru)
🏢 Foiwe Info Global Solutions
📍 Bengaluru