Customer Success InternLocation: Bangalore (Hybrid) Team: Customer Success Type: Internship, full time Duration: 3 months Working hours: US shift

About RagaAIRagaAI builds agentic AI systems for healthcare. Our platform deploys AI agents into clinical and administrative workflows, helping medical practices reduce manual effort, improve accuracy, and operate more efficiently. We work with specialty practices across a range of workflows including insurance verification, prior authorization, scheduling, and patient intake.

Our people take ownership early and see the impact of their work quickly.

The roleWe are looking for a Customer Success Intern to support our Customer Success team in driving adoption, satisfaction, and retention across our customer base.

You will work closely with the Head of Customer Success on live customer accounts. This is a hands on role with real responsibility. You will help make sure our customers get value from our products, and you will be the person who makes sure nothing gets missed.

This is a hybrid role based in Bangalore, operating on a US shift to align with customer availability. Please apply only if you are able to commit to this schedule for the full three months.

What you will do

- Support the onboarding of recent customers and help them get up and running smoothly
- Maintain accurate account records and keep customer information current and organised
- Prepare adoption and usage reports that show how customers are engaging with our products
- Join customer calls, capture key discussion points, and track follow up items to closure
- Gather customer feedback and feature requests,



and share them with the product team in a clear, prioritised format
- Help create onboarding decks, training material, and product documentation for customers
- Draft customer communication for review
- Work with product and engineering teams to track and resolve open customer issues
- Conduct research to support account planning and customer conversations

What we are looking for
- Pursuing or recently completed a bachelor's degree in any discipline
- Excellent written and verbal communication skills
- Strong organisational skills and a high level of attention to detail
- Comfortable working with data and turning it into simple, clear insights
- Proficient in Excel or Google Sheets and presentation tools
- Able to manage multiple priorities independently in a fast paced environment
- Based in Bangalore or able to relocate before the start date
- A genuine interest in customers and in solving problems for them

Good to have
- Previous internship or project experience in customer success, account management, operations, or consulting
- Familiarity with CRM or project management platforms
- Familiarity with product analytics tools
- Comfort using AI tools in day to day work
- Interest in healthcare or health technology. No prior domain knowledge required

What you will get
- Real ownership of customer facing work from early on
- Exposure to how an AI product is built, deployed, and adopted
- Paid internship, with stipend discussed during the interview process
- Opportunity for a full time role based on performance

RagaAI is an equal prospect employer. All qualified applicants will be considered without regard to any protected characteristic.

📌 Customer Success Intern (Bengaluru)
🏢 RagaAI
📍 Bengaluru